What Makes This Los Cabos Luxury Resort The 3rd Best In Mexico?

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Los Cabos has officially cemented its status as the reigning champion of ultra-luxury hospitality in Latin America, and the recent Travel + Leisure World’s Best Awards just provided the ultimate proof.

While the destination is packed with elite five-star properties, one specific resort completely stole the show. Zadún, a Ritz-Carlton Reserve in San José del Cabo, was officially voted the #3 Best Resort in Mexico and achieved the staggering ranking of #44 Best Resort in the World.

When you consider the sheer volume of incredible hotels operating globally, breaking into the top 50 worldwide is a monumental achievement. But what exactly makes Zadún so special that well-traveled readers are ranking it above nearly every other property in the country?

Here is an inside look at the elements that elevate this Ritz-Carlton Reserve above the rest of the pack.

It Is A “Reserve” (And That Matters)

To understand Zadún, you first have to understand its branding. This is not a standard Ritz-Carlton. It belongs to the ultra-exclusive Ritz-Carlton Reserve portfolio—a highly selective collection of rare estates located in some of the most remote and pristine corners of the world.

There are currently only a handful of Reserve properties on the planet.

The core philosophy of a Reserve is to strip away the traditional, stuffy hotel formality and replace it with highly personalized, intuitive service that feels completely authentic to the local culture. When you stay at Zadún, you aren’t just visiting a hotel; you are being hosted at a private Baja estate.

The “Tosoani” Service

The single biggest factor that pushes Zadún into the top three in Mexico is its revolutionary approach to guest service.

Instead of a standard concierge or a traditional butler, every guest at Zadún is assigned a personal Tosoani (a word translating to “dream watcher”). Your Tosoani is essentially a highly connected, dedicated personal assistant who handles absolutely every aspect of your stay.

Before you even arrive, your Tosoani reaches out to understand your preferences. During your stay, they anticipate your needs—whether that means arranging a private mezcal tasting in your villa, securing a last-minute dinner reservation, or simply ensuring your favorite cocktail is waiting by your private plunge pool after a day in the sun. This level of invisible, hyper-personalized service is what secures its massive global ranking.

Striking, Immersive Architecture

Zadún completely rejects the massive, concrete mega-resort aesthetic. Instead, the property is designed to disappear into the rugged beauty of the Puerto Los Cabos landscape.

The 115 guest rooms and villas are spread out across 20 acres of coastal desert, ensuring massive amounts of privacy and space for every guest. The architecture utilizes natural stone, rich local woods, and expansive floor-to-ceiling sliding glass doors that blur the line between indoor luxury and the outdoor desert environment.

Almost every room features a private plunge pool, outdoor showers, and sweeping views of the Sea of Cortez, allowing guests to completely immerse themselves in the Baja landscape without sacrificing an ounce of comfort.

A Deep Connection To The Land

Finally, Zadún secures its spot as one of the best resorts in the world by offering guests a genuine connection to the local environment, rather than just using it as a backdrop.

The resort is home to Jean-Michel Cousteau’s Ambassadors of the Environment program. This allows guests (and their children) to engage in deep, educational explorations of the incredibly biodiverse Sea of Cortez and the surrounding desert ecosystems, guided by trained naturalists.

Combine this deep respect for the land with Alkemia (an incredible 30,000-square-foot spa focusing on indigenous Mexican healing traditions) and a culinary program that leans heavily on local Baja ingredients, and it is easy to see why Travel + Leisure readers voted Zadún straight to the top of the list.